Home | Site Map | Rust Articles | Contact Us | Your Account | Shopping Cart
Search
Departments
Rust Removers
Rust Prevention
Rust Converters
VCI
Moisture Control
Abrasives
Cleaners
Rust Kits NEW!
Specialty Products
Tool Protection
Firearm Care
Automotive
Marine/Boating
Concrete Rust Removers
Shop By Brand
Boeshield
Bull Frog
Evapo-Rust
Cortec
Desi Pak
Rust Information
Rust Articles
Choosing a Rust Remover
Before/After Photos
Company Info
About Us
Guarantee
Shipping
Privacy Policy
Purchase Orders
Press Releases
Testimonials
Contact Us
Top > Information > Guarantee

100% Guarantee…You have our word!

We work hard to find products that will solve your rust problems. We test the products ourselves and stock only products that we believe in. Furthermore, we are upfront about how our products work. We describe them truthfully and only suggest products that we believe will get the job done well. We don’t overstate claims, but give you an honest and open answer.

If you are not satisfied with any of the products you purchase, we will provide you with a full refund or exchange. Our liability is limited to the reimbursment of the purchase price of your product. There is no restocking fee.

Our Same Day Shipping Guarantee

We are committed to providing the fastest possible service for your purchases. We guarantee that we'll ship your order the same day we receive it. All in stock orders received by 2:00 PM CST are sent out the same business day. All orders received after 2:00 PM CST will ship the next business day. We know you want your items as fast as possible so we don’t offer half promises like "ships in 1 to 2 days" or "usually ships in 24 hours". If the item is in stock, it ships the same day. That is our promise to you.

We are upfront about the stock status of your order. On every product page we let you know if we have that item in stock. If it says it is in stock, we'll ship it the same day if you order by 2:00 PM CST. If ordered after 2:00 it will go out the next day. No exceptions. For the rare times when an item it backordered or requires longer delivery times, the delivery time is stated on the page. In addition, we pride ourselves on keeping all items in stock and ready to ship.

We back up our fast shipping promise with cold hard cash. If we fail to meet our service promise, we will refund your entire shipping and handling charge. For example, if you order at 1:55 PM CST and we don't ship your order until the next day, you’ll be refunded your entire shipping charge. That is our promise to you.

Contact us by phone at 877-256-9301 or by e-mail at rusty@theruststore.com if you have any questions about our guarantee.

 

 

The Rust Store
Phone Orders: 1-877-256-9301
Copyright © 2008 Wingra Direct